Zonka Feedback Review

Zonka Feedback is a customer experience platform for collecting feedback through surveys, measuring NPS, CSAT, and CES across multiple channels.

Category: Customer Support · Pricing: paid · SaaSGuidr score: 6.2/10

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Common questions

Is Zonka Feedback free?

Zonka Feedback is a paid product. Check the vendor's site for a current free trial or demo.

What is Zonka Feedback used for?

Customer feedback and survey platform. Common uses include customer feedback, employee surveys, cx measurement.

What are the main downsides of Zonka Feedback?

Reviewers most often mention: learning curve; pricing; some features complex.

What does Zonka Feedback integrate with?

Zonka Feedback integrates with Salesforce, Zendesk, Freshdesk, Slack, Zapier.

How does Zonka Feedback score on SaaSGuidr?

Zonka Feedback scores 6.2/10 (Below Average) based on features, pricing value, ease of use, integrations and support.

Can I use Zonka Feedback in Canada?

Zonka Feedback is a cloud-based tool, so teams in Canada and the US can sign up online. Prices are usually shown in USD; check the vendor's checkout for CAD billing and applicable GST/HST.

Reviewed by Maya Chen, Senior Software Analyst · How we rate

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