OpenPhone Review

OpenPhone is the modern business phone built for startups and growing teams. Get dedicated business numbers for calls and texts, collaborate with your team on shared inboxes, and integrate with the tools you already use - all from a beautiful app on your phone or desktop. Unlike legacy phone systems, OpenPhone is designed for how teams work today. Each team member gets their own number, or share a number across the team so anyone can jump in on conversations. Every call, text, and voicemail is organized in one place with full context and history. Key features include shared phone numbers with collaborative inboxes, AI-powered call summaries and transcriptions, scheduled messages, auto-replies, and snippets for common responses. The internal messaging feature lets you discuss customer conversations privately before responding. OpenPhone integrates natively with HubSpot, Salesforce, Slack, and Zapier to keep your phone conversations connected to your workflow. Trusted by over 50,000 businesses including Y Combinator, Shopify, and Netflix, OpenPhone delivers enterprise features at startup-friendly pricing. Start with a 7-day free trial.

Category: Collaboration & Productivity · Pricing: $15-25/user/month · SaaSGuidr score: 9.0/10

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Common questions

Is OpenPhone free?

OpenPhone is a paid product ($15-25/user/month). Check the vendor's site for a current free trial or demo.

What is OpenPhone used for?

Modern business phone system in an app. Common uses include startup business phone, sales team calling, customer support.

What are the main downsides of OpenPhone?

Reviewers most often mention: us & canada numbers only; limited international calling; no physical desk phones.

What does OpenPhone integrate with?

OpenPhone integrates with Slack, HubSpot, Salesforce, Zapier, Gong, Google Contacts and more.

How does OpenPhone score on SaaSGuidr?

OpenPhone scores 9.0/10 (Excellent) based on features, pricing value, ease of use, integrations and support.

Can I use OpenPhone in Canada?

OpenPhone is a cloud-based tool, so teams in Canada and the US can sign up online. Prices are usually shown in USD; check the vendor's checkout for CAD billing and applicable GST/HST.

Reviewed by Maya Chen, Senior Software Analyst · How we rate

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